Privacy Policy

At J Z MACHINERY UK LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

Personal Data: When you visit our website, make inquiries, or purchase machinery, we may collect personal information such as your name, email address, phone number, and payment details.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and other diagnostic data. This data helps us improve the user experience on our site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and retain certain information. Cookies help us enhance website functionality and provide a more personalized experience.

2. How We Use Your Information

We use the information we collect in the following ways:

To process your orders and provide the services you request.
To improve our website, services, and customer support.
To send you marketing materials, newsletters, or updates that you may find interesting, with your consent.
To analyze website traffic and usage patterns to improve user experience.
To respond to inquiries and requests in a timely and efficient manner.

3. How We Protect Your Data

We take your privacy seriously and implement reasonable security measures to protect your personal information. This includes the use of encryption, secure servers, and access controls to protect data from unauthorized access, disclosure, or alteration.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, such as payment processors or delivery partners. These third parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.

5. Your Data Protection Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your personal data.
Opt-out of receiving marketing communications from us.
Withdraw consent where we process your data based on consent.

If you would like to exercise any of these rights, please contact us at sales@jz-machinery.co.uk.

6. Third-Party Websites

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us at: sales@jz-machinery.co.uk